Job Description

Job Description and Duties

Patton State Hospital, Human Resources Department is accepting applications for at least one (1) Permanent, Full-Time appointment to the Supervisor I classification in the External Affairs Department. This position is under the direction of the Executive Director. A Training and Development opportunity may also be considered.

The incumbent is responsible for directing the hospital's External Affairs department, which coordinates the hospital’s administrative directive update and publication, coordinates volunteer services and public tours, manages Public Records Act and media requests, works with patient government and Patients’ Rights Advocates, organizes hospital-wide activities and recognition programs, communicates Department of State Hospital Sacramento Headquarters on major events, maintains and updates hospital intranet contents, functions in the hospital’s emergency operations structure, processes, maintains, and disseminates visitor passes and photograph authorizations, administers Everbridge emergency communications, and leads and participates in various hospital committees and activity groups.

The position provides consultation to the executives on a variety of sensitive subjects and prepares outgoing public messages for distribution. Excellent verbal and written communication are a must.  The incumbent is required to maintain a professional presence in front of the public even in the most difficult situations, providing clear and concise messages and addressing the public in a respectful and courteous manner.  The incumbent must possess a high degree of independence, tact, organization, attention to detail, and adaptability.  The incumbent is expected to be able to assess situations and make a sound decision while maintaining composure and emotional stability under stress.  Travel and working outside the usual business hours may be required occasionally.

A resume is required.

In order to gain list eligibility and be appointed to the Supervisor I classification, please follow the link below to the exam bulletin. Failure to take the exam will result in your application not moving forward in our process. Please follow the directions carefully: .

Applicants that meet the recruitment criteria should submit an application to Human Resources - Employment Unit no later than Tuesday, September 8, 2026.

All applicants may be pre-screened for breadth and depth of experience. Only the most qualified applicants may be interviewed based on screening criteria. For this reason, it is especially important that applicants take special care in thoroughly and accurately completing the application.

***Click on the link to complete the Department of State Hospitals Recruitment Survey: 

You will find additional information about the job in the .

Working Conditions

Patton is a forensic psychiatric hospital and was established in 1890 and opened in 1893. DSH-Patton provides treatment to forensically and civilly committed patients within a secure treatment area. The hospital does not accept voluntary admissions.

Special Requirements

• The position(s) require(s) a Background Investigation be cleared prior to being hired.
• The position(s) require(s) Medical Clearance prior to being hired.

Unless there is a specific request to be notified via USPS mail, our main contact will be via email. Email correspondence regarding this job posting will primarily come from  PattonHREmploymentUnit@dsh.ca.gov .  It is the applicant’s responsibility to check their email inbox, including junk/spam emails for any correspondence regarding their application status. In addition, applicants are encouraged to keep their CalCareers profile updated with a current telephone number, mailing address, and email.

For experience/education to qualify during the application screening process, and to ensure that minimum qualifications can be determined, applicants should include all employment history on the Examination/ Employment Application (STD. 678) including detailed job descriptions, hours worked per week , and start/end dates (MM/DD/YYY). Application packages without this information will experience delayed processing times and your eligibility for this position may be impacted.

A completed STD. 678 and any other relevant documents (e.g., unofficial transcript, copy of degree, resume, etc.) should be submitted electronically via your CalCareers account. Please reference Job Control #529729 and indicate the basis of your eligibility in the Examination(s) or Job Title(s) section. SROA and surplus candidates should submit a copy of their letter with their application.  Please remove any confidential information (i.e., social security number, date of birth) from your documents prior to submission.

Complete Application Packages (including your STD. 678 and applicable or required documents) must be submitted to apply for this Job Posting. Application Packages may be submitted electronically through your CalCareers account at . Submitting an electronic application through your CalCareers account is strongly recommended since electronic applications will be received/processed faster than other methods of filing.   Please submit only one application. Applicants will be disqualified from the interview process if the STD Form 678 is incomplete. That includes job titles, job duties, work address, time worked at that position, supervisor name, and supervisor phone number.

Benefits

Please review the that may also be found on the California Department of Human Resources (CalHR) website. You will find information on the benefits afforded by membership in the Public Employees’ Retirement System (CalPERS), benefits and protections provided to public employees by the State Civil Service Act, and salary ranges and a summary of the Supervisor I  classification. 

Training and Development (T&D)

Training and Development (T&D) assignments are temporary assignments of up to 24 months for training purposes.  DSH encourages the use of T&D assignments to provide employees the opportunity to obtain any or a combination of the following:

1. Provide the experience necessary to satisfy the experience component of the minimum qualifications of the T&D classification or gain competencies for the preferred or desirable qualifications of the T&D classification.
2. Provide employees broader experience and skills that will improve their ability to perform in their current position.
3. Help prepare employees for future promotions; or
4. Facilitate an employee’s entry into a new occupational field .

An employee must have permanent status in their present State classification. An employee currently in a Limited Term position is not eligible for a T&D assignment. The employee may, but is not required to, satisfy the minimum qualifications of the T&D classification; except, the employee shall possess any licensure, certificate, or similar credential that is a component of the minimum qualifications.

Required Application Package Documents

The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job:

• Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position.
• Resume is required and must be included.
• Statement of Qualifications -
  Submit a Statement of Qualifications (SOQ), no more than two pages in Arial 11-point font, describing your relevant knowledge, skills, abilities, education, and experience indicating time duration as they pertain to this position. The SOQ should include the following:
  1. Describe your experience in organizing and delivering public events and functions.
  2. Describe your experience preparing speeches, publications, or other media reports.
  3. Describe your experience overseeing the development and deployment of digital communications tools and platforms, including websites, social media, stakeholder outreach systems, and other virtual engagement formats.
  4. Describe your experience in stakeholder engagement.
  5. Describe your experience in policy development efforts.
  6. Describe your experience in leading a team.

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