Job Description

Welcome to The Indigo Road Hospitality Group (IRHG) , where hospitality is more than a job; it's a family, a lifestyle, and an exciting journey. We believe that by taking care of you, you'll best take care of our guests. It's working. In addition to generous benefits and job openings across 30+ locations, we have internal growth opportunities for everyone who wants it. But most of all, we have heart!

Founded in 2009 by Steve Palmer, IRHG sets itself apart in the industry by fostering an environment where our people come first. We want to meet you. Come join us in our mission to change the hospitality industry, forever.

THE ROLE

Our hotel team is seeking a Night Auditor who will be responsible for overseeing and completing a variety of critical financial tasks, ensuring accurate accounting and efficient daily operations. This role combines aspects of accounting and guest service, requiring a detail-oriented individual with a strong sense of responsibility and a commitment to providing exceptional service.

What we will ask of you:

• Balance and reconcile all daily financial transactions, including guest accounts, food and beverage outlets, and front office accounts.
• Prepare and distribute daily reports, ensuring accuracy and completeness.
• Process guest payments and ensure proper credit card and key control procedures are followed.
• Address guest inquiries and concerns promptly and professionally, providing exceptional customer service.
• Respond to guest requests such as wake-up calls and express check-out bills.
• Maintain accurate and confidential guest records, adhering to all data security protocols.
• Provide accounting support to the hotel, ensuring accurate revenue posting and daily guest ledger reconciliation.
• Collaborate effectively with other departments to ensure smooth operations and efficient guest service.
• Follow all established policies and procedures, maintaining a safe and secure work environment.

Requirements for Success:

• Minimum one year of experience in a hospitality or similar environment.
• Ability to work flexible hours, including Saturdays and Sundays, Mondays and holidays.
• Strong accounting principles and attention to detail, with a proficiency in Microsoft Excel.
• Excellent communication and interpersonal skills, with the ability to build rapport with guests and colleagues.
• Ability to work independently and manage multiple tasks effectively in a fast-paced environment.
• Strong problem-solving skills and the ability to identify and resolve discrepancies.
• Excellent time management and self-supervision skills, ensuring tasks are completed on time and accurately.
• High school diploma or equivalent preferred. Additional education or training in accounting or hospitality is a plus.
• Proficiency in Microsoft Word and Outlook preferred.

Benefits

• Competitive salary and benefits package.
• Opportunity to be part of a dynamic and growing hospitality team.
• Fast-paced and rewarding work environment.

The above job description is not an exhaustive list of all the duties and responsibilities of the position, nor should it be construed as a contract.

The Indigo Road Hospitality Group is an equal opportunity employer. We will not discriminate against employees or applicants for employment on any basis prohibited by federal, state, or local laws. This policy governs all aspects of employment, including selection, job assignment, compensation, promotion, discipline, termination, and access to benefits and training.

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