Job Description

: ATTENTION Merit System Employees: Do not apply through this site. Grade 21 CLOSE DATE 12/08/2025 SUMMARY Tax Agents are responsible for collecting delinquent taxes (real property and personal property) on behalf of the Tax Collector. Employees in this job class research property tax account information (e.g., probate files, payment history, tax assessor records) and correspond with delinquent taxpayers in order to ensure that all accounts are resolved each year. Tax agents also initiate legal action in accordance with state law and appear in court when necessary to collect unpaid property taxes. Tax Agents typically work in an office setting and have no direct supervisory responsibilities. They are often required to interact with irate or disagreeable customers. TYPICAL JOB DUTIES:

• Collects delinquent personal property taxes in accordance with the Alabama state code on behalf of the Tax Collector.
• Initiates legal action needed and in accordance with state law in order to collect unpaid property taxes (e.g., notices, field visits, liens, etc.).

• Appears in court on behalf of the tax collector to ensure proper consideration is given to tax claims.
• Upholds personal property tax state laws and mandates to ensure that all taxpayers pay their tax liability in full or resolved each year.
• Researches personal property tax accounts using sources of information such as probate files, payment history, tax assessor records, etc., in order to ensure all accounts are paid in full or resolved each year.
• Works with delinquent taxpayers in order to ensure all taxes are paid in full or resolved each year.
• Meets with delinquent taxpayers or attorneys and accountants representing taxpayers from various businesses to collect delinquent personal property taxes or explain the taxation process.
• Communicates with other parties using written and verbal communication in support of tax collection processes.

MINIMUM QUALIFICATIONS:

• Driver's License.
• Experience using a ten-key by-touch method to manually calculate percentages, compound interest rates and per diems, totals, and debts.
• Experience bookkeeping or accounting in a work environment (e.g., posting entries, balancing cash register, bank reconciliations).
• Experience with MS Office or similar office productivity software to include word processing, spreadsheets, and email.

PREFERRED QUALIFICATIONS:

• Bachelor's degree in Business Administration, Finance, Accounting, or related field.
• Experience performing on-site bill/debt collection.

COMPETENCIES:

• Adaptability and Flexibility.
• Cognition, Learning, and Memory.
• Computer and Technology Operations.
• Creativity and Innovation.
• Customer Service.
• Heavy Equipment and Vehicle Use.
• Leadership and Management.
• Mathematical and Statistical Skills.
• Oral Communication and Comprehension.
• Planning and Organizing.
• Problem Solving and Decision Making.
• Professionalism and Integrity.
• Researching and Referencing.
• Reviewing, Inspecting and Auditing.
• Self-Management and Initiative.
• Teamwork and Interpersonal.
• Technical and Job-Specific Knowledge.
• Technical Skills.
• Training and Facilitation.
• Written Communication and Comprehension.

CRITICAL KNOWLEDGES:

• Knowledge of laws and regulations pertaining to federal, state, and or local taxes.
• Knowledge of Code of Alabama, Title 40 (Revenue and Taxation).
• Knowledge of tax laws, codes and ordinances as they relate to property (e.g., land, improvements to land, personal property).
• Knowledge of applicable Alabama tax laws, rules, and regulations as they apply to county revenue enforcement.
• Knowledge of laws, regulations, and ordinances related to tax assessment.

WORK ENVIRONMENT: Work is conducted almost exclusively indoors in an office setting. Work involves use of standard office equipment, such as computer, phone, copier, etc. PHYSICAL DEMANDS: Job is primarily sedentary involving sitting for long periods of time, but may involve occasional walking or standing for brief periods. DISCLAIMER: This is not meant to be an all-inclusive list of the job duties, responsibilities, or skills and abilities N103required to do the job and may be changed at the discretion of the Personnel Board at any time. SPECIAL ACCOMMODATIONS Persons requiring special conditions to accommodate a disability when completing the application should contact the Personnel Board at 205-279-3500 before the announcement closing date. Qualified applicants who believe they will need reasonable accommodation in the examination process should complete and submit an Accommodation Request Form. You may obtain an Accommodation Request Form by contacting our ADA Ombudsperson at ADAO@pbjcal.org, or by accessing the "Request for Accommodation" form through the following website: AN EQUAL OPPORTUNITY EMPLOYER The Personnel Board of Jefferson County (Personnel Board) provides a public personnel system based on merit principles. The Personnel Board strives for the constant improvement of the public service by employing and developing the best qualified persons available. The Personnel Board provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, sex, creed, religion, political beliefs, national origin, age, disability, veteran status, sexual orientation, gender identity or expression, or genetics. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. Employment decisions are made by the Merit System municipality or governmental agency in which the position exists. Each Merit System municipality, agency, or jurisdiction administers its own equal employment opportunity programs in compliance with applicable state and/or federal laws and regulations.

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